Effective Date: 4/10/25

Introduction

JFit, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including the Michigan Privacy Laws, Health Insurance Portability and Accountability Act (HIPAA), CTIA guidelines, and Children's Online Privacy Protection Act (COPPA), It also explains your rights regarding your personal data and provides a mechanism to opt out of certain data collection practices.

Information We Collect

We collect information necessary to provide therapy and training services to our clients, both children and adults. The types of personal information we may collect include:

Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth, and emergency contact information.
Health Information: Medical history, treatment plans, diagnosis, therapy notes, and other health-related information necessary for providing therapeutic services.
Communication Data: Interaction data through calls, text messages, emails, and other communication methods.
Payment Information: Credit card details or insurance information for billing purposes.

How We Use Your Information

We use the collected information for the following purposes:

To provide therapy, training, and support services.
To communicate with you regarding your appointments, treatments, and service updates.
To process payments for services rendered.
To comply with legal and regulatory obligations, including HIPAA, Michigan state privacy laws, and CTIA guidelines.
To improve our services and address any customer service needs or concerns.

HIPAA Compliance

We are committed to maintaining the confidentiality and security of your protected health information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA). We ensure that all data we collect and store, especially health-related information, is handled securely and used solely for the purpose of delivering your therapy and training services.

We will not disclose your PHI to any third parties without your consent, except where required by law (e.g., in cases of medical emergencies, legal proceedings, or when mandated by the authorities).

CTIA Compliance

In compliance with the CTIA guidelines for wireless service providers, we adhere to privacy practices related to communications and messaging. If we communicate with you via mobile text messages, we ensure that:

We have obtained your explicit consent to receive messages from us.
You can easily opt-out of receiving such communications at any time by replying with a "STOP" message.

We take steps to safeguard your personal data and communication preferences in line with industry standards.

Michigan Privacy Laws Compliance

As a business operating in Michigan, we comply with Michigan’s Consumer Protection Act and Personal Privacy Protection Act, which regulate the collection, use, and retention of personal data. This includes the following:

Your personal information will not be sold or shared with third parties without your explicit consent.
We will retain your data only as long as necessary to provide services and as required by law.
We provide you with access to your personal information and the ability to correct or delete it in accordance with Michigan state privacy laws.

Children's Privacy

We offer services for children and adults. For clients under the age of 18, we obtain the consent of their legal guardians before collecting any personal information. We are committed to complying with the Children’s Online Privacy Protection Act (COPPA), Protecting God’s Chldren, and other applicable regulations to protect the privacy of children.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt- in data.

Opt-in Mechanism and Messaging Terms and Conditions

At JFit, LLC, we collect opt-in through:

Verbal consent in-person or over the phone
Agreeing to the terms in this Privacy Policy The message types could include:
Appointment verification, cancellation, or rescheduling
Questions or feedback regarding previous or future appointments
Questions or concerns about your current physical state, prescribed exercises, exercise programming, software How-Tos.
Opt-out or Help Messaging Message frequency varies. Message and Data rates may apply.

For help, Text “HELP” for assistance.

When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from JFit, from 313-524-0806 regarding appointments, exercises, other customer care questions, or software trouble-shooting. Consent is not a condition of purchase. Message & data rates may apply. You can reply with HELP for assistance. You can also contact us at 313-524-0806 or support@jfitpt.com. Mobile opt-in information is never shared with third parties.”

Opt-Out Mechanism

You have the right to opt out of certain data collection and communications practices. Specifically:

Opt-Out of Marketing Communications: You can opt out of receiving marketing messages by following the unsubscribe instructions in the communication or contacting us directly at support@jfitpt.com.
Opt-Out of Text Messaging: If you have agreed to receive text messages, you can opt- out and unsubscribe by replying with "STOP" “Cancel” or “Quit” to any message.
Opt-Out of Data Collection: You can request that we limit the collection and use of your personal data for non-essential purposes by contacting us at support@jfitpt.com

Data Security

We take reasonable steps to ensure that your personal information is kept secure from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal information, subject to applicable retention laws.
Revocation of Consent: If we are processing your data based on your consent, you can revoke it at any time.

To exercise any of these rights, please contact us at support@jfitpt.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Effective Date" at the top of this page and, where applicable, contacting you directly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

JFit, LLC

info@jfitpt.com 313-524-0806